Welcome to Onechill24 Store!!!

Working time: Monday to Friday (excluding holidays)

Shipping from warehouse: 2714 Van Buren Pl, Los Angeles, California 90007, United States 
You can order as many items as you want and you’ll never pay more than the flat rate for shipping.

How much are the shipping costs?

We use flat shipping rate of $4.95 for shipping within US and $12.95 for international shipping.

Handling time: 2 – 5 business days, excluding Sunday

Shipping time:

• Within US: Standard Shipping: 7-15 days
• International Shipping (standard shipping): 10-25 days

About late delivery:

Orders are almost always shipped on time. Unexpectedly, your order may be delayed for the following reasons:
• Mistaken address
• Missing number of apartments, buildings, floors or units
• Extreme weather conditions
• International customs clearance
If you notice that your order has been delivered later than expected, you can contact us by email: [email protected]. We will solve it within 1 – 3 business days.

Track your order
After the order has been shipped, the tracking number will be sent to you by email.

For questions about shipping policy, please email us at: [email protected]